How Mortgage Alliance handles the information you enter into this application.
Only what a lender needs to assess a mortgage: your name and contact details, the property, your income and employment, your assets and debts, and the documents you upload — identification, pay stubs, bank statements and mortgage statements.
We do not run a credit check until you have given consent on the form, and the record of that consent is kept with your file.
To arrange a mortgage for you. That means reviewing your file, working out what you qualify for, and approaching lenders on your behalf.
Your information goes to the lenders we approach for you and, where one is involved, to a mortgage insurer, lawyer or appraiser needed to complete the deal. It goes nowhere else. We do not sell it, rent it, or share it for advertising.
Mortgage brokerages in Ontario are required to retain client files, so your application is kept for as long as that obligation runs — and no longer than we have a reason to.
You can ask to see what we hold, correct it, or withdraw a consent you gave — including consent to marketing email or text messages, which are optional and separate from your application.
Withdrawing consent to a credit check or to approaching lenders means we can no longer arrange a mortgage for you, so we will tell you that before acting on it rather than after.
To ask for any of this, contact asandhumortgages@gmail.com or 905-462-6288.
If you are not satisfied with how your information has been handled, raise it with Mortgage Alliance first. Mortgage brokerages in Ontario are regulated by the Financial Services Regulatory Authority of Ontario, and privacy complaints can also be taken to the Office of the Privacy Commissioner of Canada.